24baje Terms & Conditions

1. About These Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and 24baje ("we", "us", "our", "the Platform"). By registering an account, making a deposit, placing a bet, playing a casino game, or otherwise using any part of the 24baje platform — including the website, mobile browser interface, and all associated services — you acknowledge that you have read, understood, and agreed to these Terms in their entirety.

24baje reserves the right to amend these Terms at any time. Updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the platform following any amendment constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically. If you disagree with any change, you must cease using the platform immediately.

These Terms are written in English and governed accordingly. In the event of any ambiguity, the English-language version shall prevail.

• One Account Per Player

  Each player is permitted to hold exactly one registered account on 24baje. Creating duplicate accounts is a violation of these Terms and may result in permanent suspension and forfeiture of balances.

• 21+ Age Requirement

  You must be at least 21 years of age to register and use the 24baje platform. We reserve the right to request identity verification documents at any time to confirm your age.

• Account Security

  You are solely responsible for maintaining the confidentiality of your login credentials. 24baje will never ask for your password. Any activity performed under your account is your responsibility.

• No Fraudulent Activity

  Any attempt to defraud 24baje or other players — including collusion, use of automated betting software, bonus abuse, or chargebacks — will result in immediate account closure and forfeiture of funds.

• Withdrawals to Original Method

  Withdrawals are processed back to the same payment method used for the original deposit (e.g., bKash to bKash, Nagad to Nagad). This policy is in place to prevent money laundering and protect all players.

• Bangladesh Players Only

  The 24baje platform is intended for players located in Bangladesh. It is your responsibility to ensure that using online gaming services is permitted under the laws applicable to your specific location.

2. Eligibility and Registration

To register an account on 24baje, you must meet all of the following eligibility criteria at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age. Underage gambling is strictly prohibited. If it is discovered that a player is under the age of 21, their account will be closed immediately, all winnings will be voided, and any deposited funds may be returned at our discretion after identity verification.
• You must be a natural person — corporate accounts are not permitted on this platform.
• You must provide accurate, complete, and truthful information during registration. This includes your full legal name, date of birth, mobile phone number, and any additional details requested during Know Your Customer (KYC) verification.
• You must not already hold an active or suspended account on 24baje. Only one account per player, per household, per device, and per payment method is permitted.
• You must not be acting on behalf of another person. You may only register and play for your own benefit.
• You must not be self-excluded from gambling platforms at the time of registration or during your use of 24baje.

24baje reserves the right to refuse registration to any applicant without providing a reason. We may request additional documentation at any time to verify your identity, age, or source of funds.

3. Identity Verification (KYC)

As part of our commitment to safe and responsible operation, 24baje operates a Know Your Customer (KYC) process. We may request the following documents at any stage of your account lifecycle:

• Proof of Identity: A valid national ID card (NID), passport, or driving licence issued by a recognised Bangladeshi authority.
• Proof of Age: Any government-issued document clearly showing your date of birth confirming you are 21 years of age or older.
• Proof of Payment Method: Confirmation that the bKash, Nagad, Rocket, Upay, or bank account used for deposits is registered in your name.
• Source of Funds: In certain circumstances, we may request documentation evidencing the legitimate source of funds deposited to your account.

Failure to provide requested KYC documentation within a reasonable timeframe may result in temporary account suspension and withholding of pending withdrawals until verification is complete. We do not process withdrawals on accounts where KYC has not been satisfied.

4. Deposits

24baje accepts deposits via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The minimum deposit amount is ৳200. There are no platform-side processing fees on standard deposits; however, your payment provider may apply their own charges.

All deposits must be made from a payment account registered in your own name. Third-party deposits — where funds originate from an account belonging to another person — are strictly prohibited and will result in account suspension and return of funds to the originating account.

Deposits are credited to your 24baje balance almost immediately upon successful confirmation from your payment provider. If a deposit is not reflected in your account within 30 minutes, please contact our support team with your transaction reference number.

24baje reserves the right to refuse or reverse any deposit if we have reason to believe it is connected to fraudulent activity, money laundering, or a violation of these Terms.

5. Withdrawals

Withdrawal requests are processed to the same payment method used for the player's most recent qualifying deposit. This policy exists to protect players and to comply with our anti-money-laundering obligations. Withdrawals cannot be directed to a third-party account or to a payment method different from the deposit source without prior written approval from our compliance team.

The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 1 to 3 business days, though mobile wallet withdrawals (bKash, Nagad, Rocket, Upay) are generally completed faster, often within a few hours during normal operating periods.

Before any withdrawal is approved, your account must have completed KYC verification. Any active bonuses with incomplete wagering requirements may affect your ability to withdraw until those requirements are fulfilled. Please refer to the Bonuses section of these Terms for full details.

24baje reserves the right to carry out additional security and identity checks before processing any withdrawal. We will not be liable for delays resulting from such checks, provided they are carried out within a reasonable timeframe.

6. Bonus Policy

24baje offers welcome bonuses, reload bonuses, seasonal promotions, and other incentives to eligible players. All bonuses are subject to the following general conditions, as well as any specific terms stated at the time the bonus is offered:

• Bonuses are available to players who have completed account registration and, where applicable, identity verification.
• Each bonus offer may only be claimed once per player, per household, per device, and per payment method, unless explicitly stated otherwise.
• Bonuses are credited in bonus funds, not withdrawable cash. Bonus funds must meet the applicable wagering requirement before any associated winnings can be withdrawn. Wagering requirements are stated individually for each promotion and typically range between 15x and 40x the bonus amount.
• Bonus funds may only be used on games and bet types specified in the individual promotion terms. Not all games contribute equally to wagering requirements — live casino tables and certain slot titles may carry reduced contribution rates as specified in the promotion details.
• 24baje reserves the right to withdraw any bonus, void associated winnings, and suspend an account if we determine that a player has abused any promotional offer. Abuse includes, but is not limited to, opening multiple accounts to claim a bonus more than once, placing low-risk opposing bets to clear a wagering requirement, or withdrawing before satisfying stated bonus terms.
• Bonuses expire if not used within the stated validity period. Expired bonus funds are forfeited without compensation.
• Bonuses have no cash value and cannot be transferred to another player, converted to real money directly, or exchanged for any other benefit outside the platform.

24baje reserves the right to amend, cancel, or discontinue any promotion at any time. Any dispute regarding bonus eligibility or wagering calculations must be submitted to our support team within 14 days of the event in question.

7. Sports Betting Rules

All sports bets placed on 24baje are subject to the following rules:

• Bets are accepted at the odds displayed at the time the bet is confirmed. Once a bet is confirmed and a bet slip reference is issued, odds cannot be changed retroactively.
• In the event of an obvious pricing error (a manifestly incorrect price offered due to a technical error), 24baje reserves the right to void the affected bets regardless of whether they have been settled.
• All cricket bets — including BPL, T20 World Cup, IPL, and international Bangladesh Tigers matches — are settled according to official match results as declared by the relevant governing body (ICC, BCB, or equivalent).
• If a sporting event is postponed, suspended, or abandoned and not completed within 24 hours of the original start time, bets on the affected event will be voided and stakes returned, unless alternative settlement rules are stated in the specific market terms.
• Live in-play betting carries additional risks associated with data feed delays. 24baje is not liable for any bets placed based on information that was delayed or incorrect due to circumstances beyond our control.
• Maximum bet limits apply to individual markets and are set at 24baje's discretion. We reserve the right to restrict betting limits on any market or for any player without prior notice.

8. Casino and Games Rules

All casino games — including live dealer games powered by Evolution Gaming and Ezugi, slot titles from Pragmatic Play, NetEnt, and Microgaming, and crash games including Aviator by Spribe — are operated using certified random number generators (RNG) or live dealer mechanics supplied by the respective game studio. 24baje does not control game outcomes.

• Game results are final once confirmed by the game engine. Disputes regarding in-game outcomes must be raised with our support team, who will investigate using server-side game logs in cooperation with the relevant game provider.
• In the event of a game malfunction, disconnection, or technical error during a game session, the hand or round may be declared void and stakes returned. 24baje will not be liable for losses caused by circumstances beyond our reasonable control, including internet disconnections on the player's end.
• Minimum and maximum bet limits are set by individual game studios and displayed within each game interface. These may change over time at the discretion of the game provider.
• Players are responsible for understanding the rules and mechanics of each game before wagering real money. Free play or demo versions are available for many slot titles.

9. Player Protection Tools

24baje provides the following responsible gaming tools, accessible directly from your account settings after login:

• Deposit Limits: Set daily, weekly, or monthly deposit limits. Once a limit is activated, it takes effect immediately. Reductions to limits are applied immediately; increases to limits are subject to a mandatory 24-hour cooling-off period.
• Session Time Reminders: Set a time reminder that notifies you after a specified period of play within a single session.
• Cooling-Off Period: Take a temporary break from the platform for a period between 24 hours and 30 days. During a cooling-off period, your account is inaccessible for betting and gaming.
• Self-Exclusion: Permanently exclude yourself from the 24baje platform. Self-exclusion is irrevocable for a minimum period of 6 months and may be extended indefinitely. Once self-excluded, you cannot reopen your account during the exclusion period under any circumstances.

For detailed guidance on responsible gaming, please visit our dedicated Responsible Gaming page.

10. Prohibited Activities

The following activities are strictly prohibited on the 24baje platform and will result in immediate account suspension, permanent closure, and forfeiture of all balances at our sole discretion:

• Registering more than one account or registering under a false identity.
• Using automated betting software, bots, scripts, or any artificial intelligence tool to interact with the platform on your behalf.
• Colluding with other players to gain an unfair advantage in any casino game or betting market.
• Exploiting software bugs, loopholes, or unintended platform behaviour to gain an unfair advantage. If you discover such an issue, you are required to report it to our support team immediately.
• Attempting to launder money through deposits, gameplay, and withdrawals on the platform.
• Initiating chargebacks or payment disputes in bad faith after consuming gaming services.
• Using the platform for any activity that is illegal under applicable Bangladeshi law.
• Accessing the platform using a VPN, proxy, or other method to conceal your true geographic location in violation of jurisdictional restrictions.

24baje actively monitors all account activity. We cooperate with law enforcement and financial regulators where required by law. Any funds associated with prohibited conduct may be frozen pending investigation.

11. Limitation of Liability

24baje provides the platform on an "as is" and "as available" basis. While we strive to maintain continuous service availability, we do not guarantee that the platform will be uninterrupted, error-free, or free from technical failures at all times.

To the fullest extent permitted by applicable law, 24baje shall not be liable for:

• Loss of winnings resulting from technical malfunctions, server errors, or third-party game provider failures outside our reasonable control.
• Losses arising from your failure to maintain the security of your account credentials.
• Indirect, incidental, consequential, or punitive damages of any kind arising from your use of the platform.
• Interruptions to service caused by scheduled or emergency maintenance, which we will endeavour to communicate in advance where possible.
• Data transmission failures, internet connectivity issues, or device-related problems on the player's end.

Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our own negligence, where such limitation would be unlawful.

12. Communications and Complaints

All formal complaints regarding the 24baje platform must be submitted in writing to our support team at [email protected]. Please include your registered mobile number or username, a clear description of the issue, and any supporting evidence such as screenshots or transaction reference numbers.

We aim to acknowledge all complaints within 2 business days and to provide a substantive response within 14 business days of receipt. Complex matters involving game providers may require additional time, during which we will keep you informed of progress.

24baje does not accept liability for communications that are not received due to spam filters, incorrect contact details provided by the player, or other delivery failures outside our control.

13. Data Collection and Use

By registering on 24baje, you consent to the collection, storage, and processing of your personal data as described in our Privacy Policy. We collect personal data including your name, mobile number, date of birth, payment method details, device information, and betting history for the purposes of account management, identity verification, fraud prevention, responsible gaming compliance, and service improvement.

We do not sell or share your personal data with third parties except where required to deliver platform services (such as payment processing), to comply with legal obligations, or with your explicit consent. All data is stored securely with SSL encryption and access controls appropriate to the sensitivity of the information held.

You have the right to request access to your personal data, correction of inaccurate data, or deletion of your data (subject to legal retention obligations) by contacting us at [email protected].

14. Closure by the Player

You may request closure of your 24baje account at any time by contacting our support team. Before closing your account, you are advised to withdraw any remaining real-money balance. Accounts carrying a balance will have funds returned to the originating payment method following identity verification. Accounts with active bonus funds at the time of closure will have those bonus balances forfeited.

Account closure does not automatically activate self-exclusion. If you wish to prevent yourself from opening a new account on 24baje in the future, please explicitly request self-exclusion as part of your closure request.

15. Closure or Suspension by 24baje

24baje reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to complete identity verification within a reasonable timeframe.
• Suspicion of fraudulent activity, money laundering, or use of the platform for illegal purposes.
• Receipt of a chargeback or payment reversal from a player's payment provider.
• Account inactivity for a period exceeding 12 consecutive months. Dormant accounts may be subject to an administrative fee as disclosed in our fee schedule, with prior notice sent to the registered contact details.

In the event of account closure initiated by 24baje for breach of these Terms, any real-money balance remaining may be withheld pending investigation. If it is determined that no fraudulent conduct occurred, legitimate funds will be returned to the originating payment method.

16. Entire Agreement

These Terms & Conditions, together with the Privacy Policy, Responsible Gaming Policy, and any applicable bonus terms published on the 24baje platform, constitute the entire agreement between you and 24baje with respect to your use of the platform. They supersede all prior agreements, representations, warranties, or understandings between the parties, whether written or oral, relating to the subject matter hereof.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be deemed severed from these Terms to the minimum extent necessary. The remaining provisions shall continue in full force and effect, and the invalid provision shall be replaced with a valid provision that most closely reflects the original intent.

18. Language and Interpretation

These Terms are written and shall be interpreted in the English language. All communications between 24baje and players will be conducted in English. In the event of any conflict or ambiguity arising from translation of any part of these Terms into any other language, the English-language version shall take precedence in all cases.

19. Contact Us

If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact our support team:

Email: [email protected]

Our support team is available 24 hours a day, 7 days a week, and aims to respond to all enquiries within 2 business days.